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You can also plan your journey with the help of our telephone service by calling 0871 200 22 33. We charge 12 pence per minute from landlines and mobiles; this helps to cover the cost of providing the service. Your phone company may add its own access charge, but it will tell you about this.

The English Traveline call centre opening hours are 7.00am to 10.00pm every day except for:

  • Christmas Eve (closing at 8.00pm)
  • Christmas Day (closed)
  • Boxing Day (9.00am to 5.00pm)
  • New Year’s Eve (7.00am to 8.00pm)
  • New Year’s Day (9.00am to 5.00pm)

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